3. Processing your Personal Data
CSEurope collects Personal Data and Anonymous Data from you when you visit our websites or when you send us information or communications. “Personal Data” means data that allows someone to identify you, including, for example, your name, address, telephone and mobile numbers, email address, as well as any information about you that is associated with or linked to, or could be linked to, any of the foregoing data.
“Anonymous Data” means data that is not associated with or linked to your Personal Data.
Anonymous Data does not permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
Collection of Personal Data: We may collect Personal Data from you, such as your name, address and contact details when you register with one of our websites or when you choose to use the various services we provide. We also collect other types of Personal Data that you provide to us voluntarily, when, for instance, you make a purchase, respond to surveys and questionnaires, sign up to a newsletter, or enter a competition. If you provide us feedback regarding our websites or services via email, we will collect your name and email address in order to send you a reply.
Categories for Personal Data: The categories of Personal Data about you that we may Process include:
Personal details: information that you provide to us for the purpose of registering with us, including: given name(s); preferred name; country; preferences
Contact details: information that you provide to us for the purpose of subscribing to our services, including: postal address; email address; telephone number
Device details: device type, operating system, browser type, browser settings, IP address, language settings, dates and times of connecting to our websites
Usage details: information about your visits and use of the websites including geographical location, referral source, length of visit, page views and website navigation
Lawful basis for Processing Personal Data: In processing your Personal Data in connection with the purposes set out in this policy, we may rely on one or more of the following legal bases, depending on the circumstances:
We have obtained your prior express consent to Processing (this legal basis is only used in relation to Processing that is entirely voluntary – it is not used for Processing that is necessary or obligatory in any way);
The Processing is necessary in connection with any contract that you may enter into with us;
The processing is required by applicable law;
The processing is necessary to protect the vital interests of any individual; or
We have a legitimate interest in carrying out the Processing for the purpose of managing, operating or promoting our business, and that legitimate interest is not overridden by your interest, fundamental rights or freedoms.
Our legitimate interest and your right to object: Legitimate Interest means the interests of our company in conducting and managing our business to enable us to give you the best service, content and offers.
For example, we have an interest in making sure our content and offers are relevant to you, so we may process your information to send you newsletters, marketing offers and partner promotions that are tailored to your specialist interests.
When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests in our specialist content and offers – we will not use your Personal Data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted by law.
Whenever we process data for these purposes we will ensure that we keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing. If you wish to do so you may opt-out from receiving future communications from us by writing to us or emailing us using the contact details provided in Section 14 below. You may also personally manage your preferences or opt-out of all future communications by following the ‘Update your preferences’ link or ‘Unsubscribe’ link included in the footer of every email that we send. Please note if you do object or opt-out then this may affect our ability to carry out these tasks for your benefit.
Purposes for which we may Process your Personal Data: The purposes for which we may Process Personal Data, subject to applicable law, include:
Our websites: operating and managing our websites; providing content to you; displaying advertising and other information to you; and communicating and interacting with you via our websites;
Provision of services to you: providing our websites and other services to you (including suggesting content that may be of interest to you, based on your past activity); communicating with you in relation to those services; recommending content that may be of interest to you. Such services include sending you marketing messages if you have given us permission to do so, processing your answers to quizzes and other competitions, and sending electronic newsletters and promotional emails to you;
Marketing communications: communicating with you via means (including via email, text message, social media, direct mail or in person) information in which you may be interested, subject to ensuring such communications are provided to you in compliance with applicable law;
Disclosing Personal Data to our customers: in accordance with the provisions of this Policy and applicable law, we may disclose certain Personal Data to our customers. With your prior express consent, we may provide your Personal Data to our customers for the purposes of enabling them to contact you with information that may be of interest to you;
Customer service messages: we also use your Personal Data for customer service messages, and to notify you about updates to our services and to respond to your requests;
Anonymous Data: we may create Anonymous Data from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to perform statistical analysis of users’ aggregate behaviour so that we may enhance the content of our services and improve site navigation. World Show Media Ltd reserves the right to use and disclose Anonymous Data to third parties at its discretion, in aggregate form.
If you elect to receive communications from us we may periodically send you free newsletters and emails that directly promote the use of our sites or the purchase of our products or services and may contain advertisements for third parties.
4. Disclosure of your Personal Data to Third Parties
We may disclose your Personal Data to other entities within the CSEurope, for legitimate business purposes (including providing services to you and operating our websites), in accordance with applicable law;
legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
third party Processors and service providers in order to fulfil your request such as to charge your credit card (if authorised by you), fulfil your order, and deliver electronic newsletters and promotional emails. These third parties are required under contract not to use your Personal Data other than to promote the services requested by CSEurope and to guarantee to our satisfaction that they have sufficient processes in place to ensure the security of your data while it is in their care. You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the purpose of providing services to you;
any relevant party, law enforcement, agency or court, to the extent necessary for the establishment, exercise or defence of legal rights;
named third party competition prize donors where explicit consent has been given for data to be shared with these partners;
if you send a testimonial or comment to us, we may post it on our websites or use it in advertising materials. We will attribute your testimonials to you by posting your first and last initial or your first name and last initial next to your testimonial on our site or advertising materials, if provided.
If you provide CSEurope with your contact details and agree to receive promotional messages, we may allow our affiliates or third party businesses to promote goods or services that we believe may be of interest to our customers. These communications will only ever come from CSEurope, even when they refer to third party products or services. Many customers appreciate the offerings they receive from such third parties; however, we allow you to opt out at any time of having your Personal Data offered to affiliated or unaffiliated third parties for the purposes of sending you relevant information and promotions. For information about how you can opt out of receiving these promotional messages, see Section 13 below.
5. International transfer of Personal Data
Personal information that you submit for publication on the websites will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
6. Data Security
CSEurope is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorised access, use, or disclosure.
CSEurope has implemented industry-standard electronic means of protecting your Personal Data. We store Personal Data behind a firewall, a barrier designed to prevent outsiders from accessing our servers. We may also require you to enter a password to access or update your account information.
Even though CSEurope has taken significant steps to ensure that your Personal Data is not intercepted, accessed, used or disclosed by unauthorised persons, you should know that CSEurope cannot eliminate security risks associated with Personal Data.
You are responsible for keeping your password and other login details confidential. We will never ask you for your password, except when logging in to our websites.
7. Data Accuracy
We take reasonable measures to ensure that:
Your Personal Data that we Process is accurate and, where necessary, kept up to date, and
Any of your Personal Data that we Process that is inaccurate (having regard to the purposes for it is Processed) is erased or rectified without delay. From time to time we may ask you to confirm the accuracy of your Personal Data.
8. Data Minimisation
9. Data Retention
The criteria for determining the duration for which we will keep your Personal Data are as follows: we will retain copies of your Personal Data in a form that permits identification only for as long as is necessary in connection with the purposes set out in this Policy, unless applicable law requires a longer retention period. In particular, we may retain your Personal Data for the duration of any period necessary to establish, exercise or defend any legal rights.
10. Access to your Personal Data
We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you. We are also legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data.
Subject to applicable law, you may have a number of rights regarding the Processing of your Personal Data, including:
the right to request access to, or copies of, your Personal Data that we Process or control;
the right to request rectification of any inaccuracies in your Personal Data that we Process or control;
the right to request, on legitimate grounds:
erasure of your Personal Data that we Process or control; or
restriction of Processing of your Personal Data that we Process or control;
the right to object, on legitimate grounds, to the Processing of your Personal Data, by us or on our behalf;
where we Process your Personal Data on the basis of your consent, the right to withdraw that consent, and;
the right to lodge complaints with a Data Protection Authority regarding the Processing of your Personal Data by us or on our behalf.
This does not affect your statutory rights.
To exercise one or more of these rights, or to ask a question about these rights or any other provision of this Policy, or about your Personal Data, please use the contact details provided in Section 14 below.
12. Other websites
13. Updating your Preferences
We offer you choices regarding the collection, use, and sharing of your Personal Data. When you register on our website, or respond to one of our communications or offers, we will ask if you wish to receive future communications from us. You may indicate consent to receipt of these communications by entering your personal details and choosing what information you would like to receive, by opting-in to the tick boxes provided and signing up to receive the Newsletter, and / or Marketing Offers, and / or Partner Promotions.
Should you decide to stop receiving further emails from us then, you will have the opportunity to opt-out of all future communications by following the ‘Unsubscribe’ link or ‘Update your preferences’ link included in the footer of every email that we send.
You may also opt-out from receiving future communications from us by writing to us or emailing us using the contact details provided in Section 14 below.
World Show Media Ltd.
St. Albans House
St. Albans Lane
Telephone: +44 (0)20 3960 1999
Controller means the entity that decides how and why Personal Data is Processed. In many jurisdictions the Controller has primary responsibility for complying with applicable data protection laws.
Data Protection Authority means an independent public authority that is legally tasked with overseeing compliance with applicable data protection laws.
Personal Data means information that is about any individual, or from which any individual is identifiable. Examples of Personal Data that we may Process are provided in Section 3 above.
Process, Processing or Processed means anything that is done with any Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Processor means any person or entity that Processes Personal Data on behalf of the Controller (other than employees of the Controller).